Cnt message.

Thanks for the feedback. We’d like to higher see the grounds for your rating. It might be thus of good use for people who you can expect to complex because of the chatting with We will was all of our far better find an answer and you will ticket on the viewpoints if necessary.

My incorrect cards info

Thank you for your rating. When we can deal with one thing please don’t hesitate to contact the Support service party on We are offered one week a great day, and you are not wishing really miss a response.. Wishing you all a knowledgeable in your identify someone to like life with 🙂

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Extremely upset having users on the internet site, impolite with no ways otherwise consideration away from who they really are nessaging, if the its a single nights stay otherwise you may have no value yourself next this is the web site to go on which is not the blame regarding Ourtime however, your self, need I’d read some of the ratings prior to signing right up

Thank you for their viewpoints, and you will we’re disappointed to listen to you’ve not become satisfied with the anyone you found thus far. That have Ourtime, we are certain that you’ll find you to definitely its live life that have, just who offers your own interests and you may favorite activites – often it just requires a small change out-of method. Our testimonial will be to play with “Search” so you’re able to filter out single men and women considering appeal and you will lifetime selection your really worth really. We have been optimistic which you yourself can notice the change! If you’d enjoy any additional support, excite email united states at and we will perform punctually. Thank-you again.

Refunds are easily arranged

I had mistakenly chosen a bad provide and you may necessary a refund. The site makes it possible for a beneficial 14-go out air conditioning-from period without need you’ll need for termination. Among the many advantages of it dating website is the terms are particularly obvious and to the stage and tend to be designed for instantaneous opinion. I delivered a contact so you’re able to customers properties and that i swiftly obtained an answer about customer service team (Oliver) who affirmed my personal reimburse. That gives me personally brand new trust to stay about dating website.

Thank you for your rating, as well as your type terminology regarding all of our Customer care cluster. It’s a delight supporting our people to the Ourtime. We want you-all the best on your own look, and you may we’re readily available when we can help with anything else within the future.

Your support service is actually very beneficial but factual statements about subscriptions try confusing, because the on Suits. Into the cancelling automated revival you to receives an answer which implies you to definitely henceforth complete use of the site and you may interaction with other people will not be you’ll be able to, that is rubbish – full utilize is possible before the payment several months licensed so you’re able to enjoys expired. Plus, I can maybe not pick one sign of a cooling-off months – two weeks towards the Matches. Which frustrated me personally due to the fact immediately following several months I made the decision that this webpages wasn’t personally. We emailed customer features about it and you will asked termination and you can termination, which they performed immediately. I understand you’ve got a corporate to operate, but In my opinion you should be way more open or over front side concerning terms and conditions – it would be much more sincere. You can even have more individuals shot your website safely as they would understand which they weren’t prone to entrapment for several unwanted months out-of repaid memberships. I might struggle to highly recommend your website so you can some body instead alerting all of them regarding it. Many thanks quite.

Thanks for your opinions together with your form conditions in the all of our Support service group. The audience is dedicated to remain improving the application and its possess with upcoming standing and you will user views is paramount to you to definitely. All guidance pertaining to memberships is obtainable on the site when you create you buy and in our help section. We as well as guarantee customer care can be obtained for any doubts regarding subscriptions otherwise charging you